Account Manager

About us

Are you a strategic thinker with a passion for building long-lasting relationships? Bedrock is seeking an Account Manager to join our collaborative team! In this role, you will be responsible for managing and nurturing client accounts, ensuring their satisfaction and driving retention and growth. If you excel in a fast-paced environment, possess exceptional communication skills, and have a knack for problem-solving, we want to hear from you!

Responsibilities:

– Serve as the main point of contact for assigned client accounts, building strong relationships and understanding their needs and goals.

– Collaborate with clients to develop strategic plans and initiatives to drive mutual success.

– Proactively identify opportunities to upsell or cross-sell additional products/services to existing clients.

– Monitor account performance and metrics, providing regular reports and updates to clients and internal stakeholders.

– Address client inquiries, concerns, and escalations in a timely and professional manner.

– Work closely with internal teams to ensure the successful delivery of products/services and the resolution of any issues.

Requirements:

– Previous experience in account management or a related field.

– Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.

– Proven track record of managing client relationships and driving retention and growth.

– Strategic thinking and problem-solving abilities.

– Ability to work independently and as part of a team.

– Knowledge of CRM software and account management best practices is a plus.

How to Apply

To apply, please email contact@bedrockmarketing.com, including your resume and portfolio. To test your attention to detail and show that you’ve read this entire listing, please also share your favorite typeface and explain why it resonates with you.

We are interested in hearing from individual applicants and kindly request that recruiters, agencies, and offshore firms refrain from applying.

* Bedrock is committed to equal employment opportunities and does not discriminate against any employee or applicant for employment based on factors such as race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. We actively seek individuals to join our team and do not engage with recruiters, agencies, or offshore firms in our hiring process.